![]() ![]() ![]() Our drivers are trustworthy and valuable members of our team and we resent your assumption, without even meeting him, that he was a cheater and a liar. Your driver sent us his live location when he was at the airport, and a photo of where he was standing with the sign with your name on it. We provided a number for you to call if you couldn’t find your driver and you did not call that number. We haven’t brought it to your attention because honestly after speaking to you on the phone after you landed we felt it would be a little fruitless, but, you were calling the wrong number upon landing when you couldn’t find your driver. I'm sorry your trip started off with your husband's display of aggression like that and I hope your children are okay. ![]() to you quite a few times and you shouted in response and wouldn't take no for an answer. I'm not sure why you would think we would provide a refund after that, but I did explain your options. Of course because your error in booking was not our driver's fault, we paid him in full because he was there and waiting for your arrival. While we did offer to still provide the service for the appropriate number of passengers, your husband's behavior became violent. You wanted to ride with four people (including your children) in the backseat, which is not only illegal, but very dangerous. When we offered to take two of you, and the other two could fina another taxi, your husband shouted at us, refused to get out of the vehicle, and then threatened our driver physically. The listing specifically states that the taxi service is for TWO PASSENGERS, and you arrived with four passengers. ![]()
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